ITBE Staff

In an age where digitizing information is the norm, organizations large and small rely on a myriad of applications, systems, and tools to create, collaborate, analyze, and report large volumes of data critical to the success of their businesses.  One such tool, SAP, is used by a remarkable 282,000 customers around the world to run […]

Companies rely on Wi-Fi now more than ever to drive operations and ultimately business growth. Whether it is collaborating with colleagues or clients, managing customer success, or accessing any number of business applications and services on the market, companies recognize that when the Internet lags, the business lags. Therefore, reliable, high-speed Wi-Fi is of utmost […]

In the era of Big Data, businesses across all industries struggle to efficiently and effectively manage data overload. Many organizations do not know how to pinpoint and extract the value embedded within the heaps of data available to them, and consequently find themselves stuck in the “data hoarding” trap – capturing every piece of available […]

In the days when businesses expanded through brick-and-mortar investment, entrepreneurs and business leaders were able to control how fast people were able to access their services, and scale up smoothly in response. In more recent years, social media and the rise of on-demand video, online gaming and over-the-top services has ushered in an age of […]

Cybersecurity threats are growing. To defend against increasing threats, agencies must comply with various cybersecurity mandates that often fail to take the user experience into account. According to a new MeriTalk report, “Federal Cyber Uncertainty – KVM XYZ,” keyboard-video-mouse (KVM) switching devices may be the solution agencies need when looking for ways to enable productivity while […]

Over a typical workday, where and when do you generally read your work email? Do you use your mobile device or desktop? Read it while on your morning or evening commute? While at lunch? The answer to these questions can help vendors better understand when recipients are most likely reading their messages and in what […]

No matter the industry, excellent customer service is a vital part of any successful business. Research shows 76 percent of Americans believe customer service is the best indicator of how much a company values their business. Fifty-five percent of people have stopped using a service due to poor service interactions. Yet, customer service snafus continue […]

According to a new report from TEKsystems, a leading provider of IT staffing solutions, the tech industry has seen a vast improvement in the IT working environment over the past year. Stress levels are down significantly from the last few years, and IT staff appear to be on top of their workloads and finally able […]

Transforming Business with Program Management This excerpt examines program leadership and the role it plays as a critical success factor for facilitating work integration, stakeholder engagement, objective alignment, organizational change readiness, and benefits realization. Provide Leadership Across All Levels Organizations need to constantly innovate and improve products and services to maintain a strong competitive position […]

Tape technology celebrated its 63rd birthday on Thursday, May 21, and unlike some of us, it’s managed to only get better with age. Did you know that in 1952, when tape was first created, it weighed 935 pounds and held 2.3 MB of data? Today, it weighs closer to 12 pounds. Now that’s a digital […]

In today’s information age, your customers are constantly being pursued by your competitors. It may be through sales calls, social media, advertisements or news articles, regardless, they are being pulled in every direction and it’s important that you continually demonstrate your commitment to them. In order to maintain customers, it’s more important than ever that […]

Catastrophic data breaches are becoming the new norm. Each week, new data breaches surface, making it clear that cyber criminals are getting the upper hand in breaking into networks and stealing assets. Most of the industry now understands that 100 percent effective preventative security is impossible to achieve. Both Gartner and the FBI agree. In […]