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    VMware Makes Case for Digital Workspace Suite

    VMware has launched VMware Anywhere Workspace, a solution that combines virtual desktop functionality with networking and security technologies into...

    Salesforce Introduces Digital 360 for Industries

    Salesforce has expanded its reach into specific vertical industries as part of an effort to enable organizations to accelerate...

    Salesforce Makes Case for Expanding Reliance on Virtual Selling

    This week, during its Success Anywhere World Tour, Salesforce made a case for rethinking how sales teams are managed...

    MuleSoft Makes Accessing External Data from Salesforce Simpler

    MuleSoft, an arm of Salesforce focused on data integration, last week unveiled a tool that promises to make it...

    Survey: CRMs Can Hinder as Much as Help

    Members of sales and finance teams in the last year have been understandably tracking data as it is entered...

    ServiceNow Plays Starring Role in Dream for Microsoft Teams

    ServiceNow and Microsoft have expanded their joint efforts to make Microsoft Teams the primary mechanism for end users to engage with...

    MetaCX Brings Customer Experience Management to the Fore

    One impact of COVID-19 pandemic that is not widely appreciated is the increased focus on customer experience management. Organizations...

    Open Source Platforms Vie with IT Vendors for Management...

    The perennial battle between IT vendors that invest in proprietary software and open source advocates  is starting to play...

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