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LATEST INSIGHTS

Five Key Modules in CRM Platforms

Five Key Modules in CRM Platforms

What are the key modules for an effective CRM solution? The answer is as varied as the enterprise industry, which is good, considering most platforms allow you to mix and match modules to create highly customized solutions.

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The Internet of Things: Finding the Path to Value

How U.S. Manufacturing is Responding to the Business Challenges and Opportunities Being Unleashed by the Internet of Things and Advanced Analytics As more products and machines become connected, and analytical capabilities grow, new applications for the Internet of Things (IoT) …

Best Practices and Key Considerations for Ensuring Remote / Branch Office and Edge IT Success

On-Demand Webinar As organizations are becoming more digital and dispersed, it is increasingly important to have a modernized and agile approach to delivering IT at remote, branch (ROBO) and edge locations. These deployments often don’t receive the attention and resources …

Transforming Customer Experience: Financial Services

Financial Services Institutions have especially complex environments, but must be able to serve their customers with simpler processes and personalized experiences. However, point solutions and legacy systems have created disjointed experiences and workflows for customers and agents alike, …

Building Intelligent Apps with Azure Cognitive Services

On-Demand Webinar Azure Cognitive Services brings the power of AI to the apps that you write – but what makes this technology so special? It’s a set of cloud-based services and APIs for building intelligent apps backed by machine learning and AI. With it, you can …

5 Insights for Effective SaaS Management

CIOs have plenty to think about these days. Shrinking budgets and too much work for too few resources are just the beginning. Security brings in a much more emergent threat. Cloud apps aren’t just the newest blip on the radar, they can quickly take you to DEFCON 1. Every SaaS …