Mike Vizard

Most of the activity involving a service or help desk is routine. In fact, many of those tasks are prime candidates for automation. That’s the thinking behind the launch this week of a service desk from Samanage that will rely on digital assistants led by machine learning algorithms to handle repetitive tasks. Steve Stover, vice […]

Content is a lot like food in that presentation is everything. Dropbox today announced Dropbox Professional, an instance of the company’s file sharing and collaboration software that gives end users more control over how files and documents are shared both inside and out of the organization. Nina Carriero, product manager for the Monetization Platform at […]

RSA at a RSA Charge 2017 conference today announced that it has combined several products from the RSA Archer Suite with RSA services to specifically address data governance and privacy issues that arise from new regulation such as the General Data Protection Regulation (GDPR) crafted by the European Union (EU). David Walter, vice president for […]

Talend has been widely employed as an integration platform-as-a-service (iPaaS) environment to pull various data sources together via a cloud service. Now Talend is extending the scope of that iPaaS environment to include Talend Data Preparation, a data management tool that can be employed to cleanse data and govern who gets access to specific types […]

IT organizations have had a vested interest in trying to rationalize the number of applications that need to be supported to reduce the licensing fees and minimize total cost of operations. That’s not always been an easy goal to achieve, however, because individual lines of business inside an organization are often overly attached to an […]

The more senior an executive is, the more likely it becomes that they are dependent on their smartphone. As part of an effort to make that smartphone the center of the computing universe for business executives, Samsung recently unveiled a Samsung DeX docking station through which users of Samsung Galaxy phones can access Windows applications […]

At a BoxWorks 2017 conference, Box added a bevy of products and updates to its collaboration portfolio that promise to advance workflows by making it simpler to invoke multiple types and classes of machine learning algorithms. Box made good on a promise to make advanced algorithms available to users by integrating external services based on […]

There is almost nothing that occurs in IT that doesn’t in one form or another get logged. The problem is that sorting through log records to discover those events is like looking for the proverbial needle in the haystack. LogRhythm this week says it plans to make available a series of add-on modules infused with […]

Gigya, fresh from revealing that it will be acquired by SAP, announced this week a software-as-a-service (SaaS) offering that makes it simpler to centrally manage customer preferences associated with terms of service, marketing campaigns, and the right to be forgotten. Company CEO Patrick Salyer says Gigya Enterprise Preference Manager provides a cloud service that enables […]

No application developer wants to deliberately inject a vulnerability into their application. The crux of the security issue is that they are generally too busy trying to make an application development deadline to manually hunt through all their code looking for vulnerabilities. More often, they are hoping someone more focused on testing or quality assurance […]

Virtual network functions (VNFs) have a lot of potential to simplify networking in the enterprise because they replace physical appliances with software that is simpler to deploy and manage. The challenge many IT organizations face is that they are not prepared to manage a lot of VNFs. FatPipe Networks today moved to address that challenge […]

The rise of the Internet of Things (IoT) has created an enormous amount of interest across a broad range of vertical industries. But turning all that potential into a real opportunity for most businesses is a significant challenge. Salesforce today moved to address that issue with the launch of Salesforce IoT Explorer Edition, a low-code […]