ITBE Staff

A Methodology for Developing Authentication Assurance Level Taxonomy for Smart Card-based Identity Verification This publication presents a methodology for assigning authentication strengths based on the strength of pair wise bindings between the five entities involved in smart card based authentications. Smart cards (smart identity tokens) are now extensively deployed for identity verification, and are used […]

IT is constantly changing with regard to skills, infrastructure, and service delivery. So much so that IT skills gained two years ago may well be obsolete today. That means the skills college students learn in their freshman and sophomore years can easily be irrelevant by graduation. Keeping up can be a challenge. There are way […]

Driven by the explosion in communication options and widespread customer acceptance of new digital self-service channels, the era of the traditional call center has well and truly passed. The call center is no longer the first port of call for consumers who want fast answers to simple questions. Today’s customers are increasingly using Web, social […]

Virtual Meeting Checklist Like any meeting, a virtual meeting should be well planned and engaging for all those who attend. Unfortunately, most who take part in frequent virtual meetings don’t often find that is the case. Like any meeting, a virtual meeting should be well planned and engaging for all those who attend. Unfortunately, most […]

Cyber criminals are continuing to exploit vulnerabilities in computer devices, and the people who use them. Consumers and business leaders must be diligent in guarding against these scams. IDentity Theft 911, a provider of data risk and identity management services, has identified the top cyber scams to expect this year. Click through for the top cyber scams expected […]

The basic concept of GRC (governance, risk and compliance) is simple – (1) say what you need to do and make sure everyone knows about it, (2) make sure you proactively look at risks, and put controls in place to mitigate the risks, and (3) monitor the controls you put in place to make sure […]

We live in a BYOD world. It’s just a fact that mobile devices are now part of our everyday lives. We use them to stay in touch, to entertain us, and increasingly, to find information we need quickly. While mobile presents organizations with a significant opportunity to engage people wherever they are, many organizations have […]

Apigee recently announced that two-thirds of the 140 million U.S. adults with smartphones are more likely to shop at a store that provides a useful mobile app, according to a new report issued by the Apigee Institute. The report, titled, “The Mobile Mandate for Retail – Three criteria for making the most of mobile apps […]

Every March, college basketball enthusiasts around the country rejoice for the NCAA’s annual tournament pitting the nation’s best 68 teams against each other. CBS broadcasts the month-long, single-elimination tournament online and each year sets a new record for live-streaming – mostly from office employees during the workday. For companies and IT managers, however, March Madness […]

Although news headlines are consistently reporting that cyber threats are evolving into more targeted, sophisticated attacks, it may come as a surprise to some organizations that 75 percent of the security breaches that occur are opportunistic. According to a recent Verizon data breach report, these attacks are not targeted at any specific individual or organization. […]

Data centers provide the very foundation for our increasingly digitized world. Yet, misconceptions persist about data centers, from their role, to how they operate, to why they are located where they are, to what the future holds for them given the rapid pace of technology development. As one of the world’s largest data center providers, […]

Microsoft released five updates for a total of 23 CVEs for the March Patch Tuesday. Two patches are rated critical and the remaining bulletins are rated Important. Russ Ernst, director, product management at Lumension, provides more information on this month’s updates. Click through for more information on the March Patch Tuesday updates, provided by Russ […]