ITBE Staff

The lives of today’s workers are not always divided into neat and separate office and home compartments. Many work at home, sometimes on weekends, and often for longer hours, making them more productive than when in the traditional, office-based nine-to-five role. Nowhere is the blur between home and office more evident than in the social […]

With the holiday season in full swing, most retailers probably think it’s too late to make adjustments to marketing, promotions, inventory and distribution to maximize shopping season success. After all, holiday plans have been in place since August. And, based on their supposed sophisticated data analysis, most retailers are confident they already know which toys, […]

Unified communications (UC) services pull together a variety of communication platforms that can help organizations become more productive by offering frictionless access to the right information, in the right context, and at the right time. Enterprises are utilizing these platforms more than ever. In fact, according to a report by Osterman Research, UC adoption will […]

Email has been likened to zombies: The more you delete (or kill), the more come to get you. Just about every professional today struggles to stay on top of email. According to a McKinsey study, U.S. employees spend 28 percent of their workweek on email, and research from the University of California, Irvine indicates that […]

Eighty-five percent of employers are expecting their companies’ hiring to increase or stay the same. At the same time, workers are staying in positions for shorter periods of time. By capitalizing on employee networks, companies can start addressing the need for increased hiring in today’s new era of talent acquisition. In fact, companies already recognize […]

With the holiday shopping season upon us, the FBI is warning consumers to be on the lookout for cyber scams and phishing attacks. Why such concern? According to research, phishing remains a popular and surprisingly effective attack method — in fact, 23 percent of recipients open phishing messages and 11 percent click on attachments. Unfortunately, […]

Agile for Project Managers The excerpt focuses on the importance of stakeholder engagement in the agile project, an essential practice that ensures a successful product delivery. Agile Stakeholder Engagement Agile project management is a proven approach for designing and delivering software with improved value to customers. Agility is all about self-directed teams, feedback, light documentation, […]

Major IT incidents and business disruptions occur at every company. When they do, specialized procedures kick in to restore service as quickly as possible. The IT service desk initiates IT’s response by alerting major incident managers, who assemble a major incident resolution team and get to work. But restoration and resolution are only the tip […]

Windows 10 promises to be the most widely adopted operating system ever, and Microsoft hopes that on the desktop, it will hit one billion computers. Expectations are high because Windows 10 represents a major departure from Windows 8, which was not well-received by businesses. Microsoft learned from its mistakes. The new operating system is user-friendly, […]

When today’s hacker and identity theft threats combine with the new challenges presented by the trend of ‘bring your own device’ (BYOD), companies must take decisive action to deliver secure, flexible and convenient authentication to employees and their devices alike. BYOD has always posed a headache to system administrators, since these mobile devices are accessing […]

Companies that succeed in making the customer experience consistent and seamless across devices logically enjoy greater customer engagement and loyalty. Omnichannel support delivers business value through increased conversion and reduced attrition. The approach provides companies with better insights into buying patterns and delivers greater differentiation – because customers are more loyal to companies that offer […]

Finding a job is hard work and requires unflagging dedication and determination. Unfortunately, the longer the process carries on, the more drained and exhausted we become. For most, the stress of not knowing when you’ll finally land a position only adds to the mountain of pressure you’re facing. At times, you may become so overwhelmed […]