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Latin America Raises Outsourcing Profile

While India and China are still the top destinations for outsourcing, a survey by the IT services firm Capgemini finds that Latin America is gaining ground. The survey of 300 Fortune 1,000 executives, conducted by Harris Interactive on behalf of Capgemini, found that 25 percent of the executives said they already outsource operations to Latin […]

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ITBE Staff
ITBE Staff
Sep 20, 2010

While India and China are still the top destinations for outsourcing, a survey by the IT services firm Capgemini finds that Latin America is gaining ground.

The survey of 300 Fortune 1,000 executives, conducted by Harris Interactive on behalf of Capgemini, found that 25 percent of the executives said they already outsource operations to Latin America, compared with 27 percent who cited China and a whopping 60 percent who cited India.

Of the 222 executives who said their company outsources operations, the top four attributes sought are skilled labor, labor cost, technology and infrastructure capabilities and economic stability. The least relevant are proximity to the U.S. and time zone alignment.

And of the executives who don’t currently do business in Latin America, 24 percent said they expect their companies to be doing business there in the next five years.

Latin America Raises Outsourcing Profile - slide 1

Click through for survey results from Capgemini on current outsourcing trends.

Latin America Raises Outsourcing Profile - slide 2

India leads far and away, but China and Latin America are gaining.

Latin America Raises Outsourcing Profile - slide 3

Skilled labor and labor cost are the top two driving issues.

Latin America Raises Outsourcing Profile - slide 4

More companies are starting to look south of the border.

Latin America Raises Outsourcing Profile - slide 5

Latin America is both a resource and an emerging market.

Latin America Raises Outsourcing Profile - slide 6

Labor costs top the list.

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