HootSuite and TweetDeck earned Leader status based on the vendors' high scale scores and the high customer satisfaction ratings reported by users.
Gremln
Gremln has created a suite of tools to help businesses get organized and take control of their brand within the most popular social media networks (Facebook, Twitter, and LinkedIn).
Gremln, a company of about 10 from St. Louis, Missouri, came in twelfth with a customer satisfaction score at 20 percent. Seventy-five percent of reviewers feel that the company is headed in the right direction, and more than 80 percent would likely recommend the product to others.