HootSuite and TweetDeck earned Leader status based on the vendors' high scale scores and the high customer satisfaction ratings reported by users.
Facebook Pages Manager
Pages Manager is an application that lets admins check on their page activity, view insights and respond to their audience from their mobile device.
Facebook, a company of over 5,500 from Menlo Park, California, came in ninth with a customer satisfaction score at 35 percent. Eighty-five percent of reviewers feel that the company is headed in the right direction, and more than 70 percent would likely recommend the product to others.