HootSuite and TweetDeck earned Leader status based on the vendors' high scale scores and the high customer satisfaction ratings reported by users.
TweetDeck
TweetDeck is a powerful Twitter tool for real-time tracking, organizing and engagement.
Twitter, a company of over 2,200 from San Francisco, California, came in sixth with a customer satisfaction score at 66 percent with its TweetDeck product. Sixty-six percent of reviewers feel that the company is headed in the right direction, and more than 80 percent would likely recommend the product to others.