HootSuite and TweetDeck earned Leader status based on the vendors' high scale scores and the high customer satisfaction ratings reported by users.
AgoraPulse
AgoraPulse is a Facebook Marketing and CRM suite that helps Facebook Page owners and marketers to manage their page and gain more fans, Facebook traffic and qualified opt-in leads.
AgoraPulse, a company of about 10 from Paris, France, earned the second highest customer satisfaction score at 91 percent. One hundred percent of reviewers feel that the company is headed in the right direction, and more than 90 percent would likely recommend the product to others.