Job Description: Server Support Manager
The attached document is a typical job description for a Server Support Manager.
Typical job responsibilities for this position include:
- Enable an environment that rewards innovation and effective problem solving.
- Create and continuously improve processes by which the support team
- Enhance the customer experience by fostering an environment of service
- Work collaboratively with the sales team to ensure solutions meet customer
- Define service level agreements (SLAs) both internally and with our
- Define metrics to ensure we are meeting those SLAs and holding the support team
- Develop structure within our support team to ensure we are meeting business
The attached Zip file includes:
- Intro Page.doc
- Server Support Manager.doc