IT Systems Management Excerpt
“IT Systems Management” is an up-to-the-minute guide to maintaining stable, responsive IT production environments. Our excerpt is from chapter 9, “Production Acceptance.”
“IT Systems Management” is an up-to-the-minute guide to
maintaining stable, responsive IT production environments. IT
systems management expert Rich Schiesser illuminates both the
theoretical and practical aspects of systems management, using
methods and examples drawn from decades of experience leading and
consulting with the worlds most complex enterprise IT
organizations.
Our excerpt, from chapter 9 (“Production Acceptance”), defines
production acceptance, explains its benefits, takes you
step-by-step through developing a production acceptance process and
provides case studies from seven diverse companies.
This chapter is an excerpt from the new 2nd Ed. of “IT Systems
Management” authored by Rich Schiesser, published by Prentice Hall
Professional, Feb. 2010, ISBN 0137025068 Copyright 2010 Pearson
Education, Inc.
The attached Zip file includes:
- Intro Page.doc
- Cover Sheet and Terms.pdf
- IT Systems Management Excerpt.pdf
