Loraine Lawson

Five Ways Contact Centers Use Analytics to Make Smarter Business Decisions Data can really be anything, including images, geolocation figures, texts, numbers or some combination thereof. Thanks to the Internet of Things, more of that data is actually describing a physical thing. For us sci-fi geeks, that inevitably raises the question: Can data create a […]

Five Ways Contact Centers Use Analytics to Make Smarter Business Decisions Predictive analytics is apparently lucrative for businesses, investors and, of course, predictive analytics companies. In a recent Forbes column, Lutz Finger noted that predictive analytics companies are attracting multi-million dollar investment deals. Most recently, a company called Blue Yonder secured $75 million in funding […]

Looking Ahead at the 2015 Business Intelligence Landscape Deloitte Analytics Senior Advisor Tom Davenport warned last year that data scientists waste too much time prepping data. After interviewing data scientists, Davenport concluded that they needed better tools for data integration and curating. Now, a Ventana Research column shows that data scientists aren’t the only ones […]

Looking Ahead at the 2015 Business Intelligence Landscape Gartner has been outspoken about the failings of multi-domain MDM, refusing to recognize multi-domain as a market-ready solution in its magic quadrant reports. That didn’t quite cut it with some technology leaders, it seems. In a recent blog series, research VP Andrew White further addresses the question, […]

The Hadoop Challenge for Business Intelligence and Analytics Users Leveraging Big Data for operational analytics is generating more interest these days, despite integration concerns. Companies are always looking for ways to reduce operational expenses, and Big Data promises to help. A recent SCM World report, “The Digital Factory: Game-Changing Technologies That Will Transform Manufacturing Industry,” […]

Five Ways Automation Speeds Up Big Data Deployments For Valentine’s Day, Talend published a fun infographic, “Use Big Data to Secure the Love of Your Customers.” It lists data quality as the second leading challenge with Big Data, but perhaps more striking is the  $13.3 million annual financial impact caused by data quality problems. I’m […]

How to Monetize Data in Five Steps Consumer information dominates discussions about how to monetize data, but customer-facing organizations aren’t the only ones profiting from the sale of data. Industrial companies, manufacturers and other B2B organizations are also looking for ways to monetize sensor and machine data. For instance, tire manufacturer Pirelli collects data on […]

Five Ways Automation Speeds Up Big Data Deployments I think I can safely say that data lakes are probably the most controversial integration topic I’ve covered since SOA came on the scene. Ostensibly, the goal is to pool information into Hadoop, providing one big data repository for organizations. That has lead to vendors “selling” data […]

How to Monetize Data in Five Steps One of the more exciting conversations concerning data now is the idea that organizations will be able to “monetize” data, using it as an actual product to increase revenues. Given all the focus and investments that organizations are making in data — from Big Data to cloud data […]

How the Internet of Things Will Change Our Lives The analytics capabilities exist for Internet of Things (IoT) data — it’s the integration of systems and lack of interoperability that will challenge organizations, warns Deloitte Consulting. Deloitte predicts that the “Analytics of Things” will be one of the top analytics trends in 2015, but also […]

Looking Ahead at the 2015 Business Intelligence Landscape Xplenty is officially in the integration business — and it’s using Hadoop’s processing power as its foundation. The Tel Aviv start-up originally entered the crowded Hadoop-as-a-Service market. That made companies like Amazon and AltiScale its main competitors. But those companies are essentially providing Hadoop tools and the […]

Looking Ahead at the 2015 Business Intelligence Landscape The majority of federal IT managers are worried about security as they eye data migrations to the cloud. That’s hardly surprising, given the number of high-profile attacks in the past 12 months. What is surprising, though, is what they see as the top challenge with their currently […]