Kaiti Norton is a Nashville-based Content Writer for TechnologyAdvice, a full-service B2B media company. She is passionate about helping brands build genuine connections with their customers through relatable, research-based content. When she's not writing about technology, she's sharing her musings about fashion, cats, books, and skincare on her blog.
In many ways, the Internet of Things (IoT) and IT Service Management (ITSM) are natural allies. IoT devices provide...
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