Jillian Koskie

Data Flow Diagrams provide a clear understanding of the flow of data through the systems, processes, and users within your organization.

A strong business requirements document is critical for a project's success. Here's how to create a doc that will keep you project on track.

Dev work can be difficult and stressful - and the way you manage your dev team could be the difference between success and failure.

Transferring a project from your development team to the support & maintenance team is an important process. Here’s how to plan for it.

Whiteboard applications allow DevOps teams to effectively collaborate and share ideas. Here is how.

Using this root cause analysis approach provides clarity throughout the development process. Here is how to use it.

By choosing the best methodology, software development teams can standardize their processes and deliver higher quality products in less time.

Swim lane diagrams add value to your software development process by providing a visual way to manage the steps, timing, and activities required by a project.

Make your software more accessible and usable by avoiding these common user-centered software design mistakes.

Usability testing is a valuable tool that allows your organization to identify problems with a product, improve accessibility, and better understand users.

Inclusive design methodology strives to create software environments that can be meaningfully used by as many people as possible.

Journey maps identify and visualize how users will use your software applications to support current workflows and business processes.