ITBE Staff

As the number of interactions and touch points with customers continues to increase, from mobile to social to digital channels, the customer experience process has become extremely complicated – and unfortunately, the technology is left fragmented. To streamline the process and strategy, CIOs should ensure they have resources in five key areas: Web content management, […]

Today’s workers are familiar with Dropbox, Google Drive, or one of the many file sharing options available on the cloud. Many ask their IT department, why should I have to switch to an on-premises system for work documents? Novell argues there are some reasons to use an on-premises file sharing solution for business documents, and […]

The data management landscape is complex and quickly evolving. Nothing underscores this evolution more than the emergence of ‘super apps’ — or applications that process millions of user interactions per second. Factor in Big Data and the cloud, and it becomes clear that organizations are in need of a new generation of databases that can […]

Guidelines for the Selection, Configuration, and Use of Transport Layer Security (TLS) Implementations Transport Layer Security (TLS) provides mechanisms to protect sensitive data during electronic dissemination across networks. Transport Layer Security (TLS) provides mechanisms to protect sensitive data during electronic dissemination across networks. This special publication provides guidance to the selection and configuration of TLS […]

Today’s market can be tough for small and mid-tier businesses, because big-box stores often dominate consumer attention with low prices and large inventories. While 82 percent of small business owners admit loyal customers are the main way they grow their businesses, 61 percent of retailers say customer retention has become more difficult and building customer […]

Lines of businesses, legal entities, functions, people, business processes, risks, controls, products, projects, programs, strategic initiatives, servers, facilities, suppliers – the business of doing business is complicated. And if we are to create a well-governed and risk-aware organization that reaches for the sky on the shoulders of GRC, then we need a simple and consistent […]

With nearly half of all interviews for technology-related jobs being conducted remotely, job seekers should prepare for them just as they would for an in-person interview at the company’s own offices, say experts at Harris Allied, a New York City-based executive search firm. “More and more companies are conducting interviews with job candidates via phone, […]

Incognito Software, a global provider of broadband device provisioning, IP address management, bandwidth monitoring, and service activation solutions, released the findings from its recent “IPv6 Readiness” survey, which examines both current and future IPv6 deployment strategies for cable, wireless and wireline operators worldwide. The survey results found that only a small percentage of respondents are […]

Zetta.net, a leading enterprise-grade cloud backup and disaster recovery (DR) solutions provider, recently announced a backup and restore planning guide that identifies four primary restore requirements to keep in mind when evaluating backup and restore solutions. The guidelines provide recovery best practices for managed service providers (MSPs) to help businesses handle the everyday mishaps of […]

Radware®, a leading provider of application delivery and application security solutions for virtual and cloud data centers, announced the release of its latest quarterly study titled “State of the Union: Ecommerce Page Speed & Web Performance, Spring 2014.” Chief among the research, Radware’s latest study reveals that, while 75 percent of the top 100 retail […]

Want to know your greatest strength as a job seeker? It’s the fact that you can outsmart any interviewer. What’s important to understand when interviewing for jobs is that employers are looking to hire people who fit their culture. They want to bring people on board who are not only talented, but also someone they […]

WhiteHat Security, a Web security company, recently announced the latest edition of the “WhiteHat Security Website Security Statistics Report,” which takes a deeper look into the security of a number of the most popular programming languages, including .NET, Java, ColdFusion, ASP and more. “Deciding which programming language to use is often based on considerations such […]