From Info-Tech Research Group | Jun 24, 2010
The PC Technician's role is to support and maintain in-house computer systems, desktops, and peripherals. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance. The person will also troubleshoot problem areas in a timely and accurate fashion, and provide end user training and assistance where required.
Other responsibilities:
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Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring PC performance.
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Accurately document instances of hardware failure, repair, installation, and removal.
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Assist in developing long-term strategies and capacity planning for meeting future computer hardware needs.
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Support development and implementation of new computer projects and new hardware installations.
The attached Zip file includes:
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Intro Page.doc
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Cover Sheet and Terms.pdf
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PC Technician.doc
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PC Technician.pdf
