People want their own technology
Personal technology encourages the consumer to customize solutions to fit their individual needs. Thanks to powerful personal mobile tools from technology giants like Apple, Android, Microsoft and Google, today's professionals feel empowered (or perhaps entitled) to exercise that same mobile freedom in the workplace – an expectation which, if not met, can result in a productivity lull caused by employees spending time adjusting to tools they feel are clunky or non-intuitive.
Businesses can help circumvent such technology clashes by openly acknowledging the issue. Establish an explicit bring-your-own-device (BYOD) policy around how personal devices fit into the company's IT structure. BYOD can certainly raise security issues for some companies, which only reinforces the need to openly address the issue with a clear policy and mobility management software. In cases where personal device use is limited, seek feedback from employees on their preferred software and tools – many of which may have enterprise versions that will provide a similar experience.