In 2014, as organizations look to do more with less, IT performance management will be measured by business value.
Automation
Management has always been about Big Data -- now, it will be about automation. IT managers and their management tools have always had to deal with lots and lots of metrics and event storms. In 2014, the focus will shift to intelligent analysis of the collected data. Pressure will be on IT organizations to do more with less and enterprises will seek tools that can help them make efficient use of their IT operations teams. Proactive alerting, predictive reports, accurate and automated root-cause diagnosis and single-click problem isolation will all be capabilities that will help enterprises lower their total cost of operating complex IT infrastructures.