Today, newer advancements like texting and messaging apps have spurred even more efficiency within workplace communication.
Messaging Apps (2013)
Although employees could connect to one another through email, social platforms and instant messaging services like Microsoft Lync on their PCs, smartphones were the primary technology being used. With this change came the need to mobilize communications. Messaging apps like HipChat, Ping and Cotap emerged to allow for more collaboration such as file sharing and more productivity in a culture that is more fast-paced than ever. In Mary Meeker’s 2015 Internet Trends report, 34 percent of millennials prefer to collaborate online at work versus in person or via phone (compared to 19 percent for older generations). With remote working on the rise, messaging apps allow teams to work seamlessly and effectively.