The Evolution of Communication Technology
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Messaging Apps (2013)
Although employees could connect to one another through email, social platforms and instant messaging services like Microsoft Lync on their PCs, smartphones were the primary technology being used. With this change came the need to mobilize communications. Messaging apps like HipChat, Ping and Cotap emerged to allow for more collaboration such as file sharing and more productivity in a culture that is more fast-paced than ever. In Mary Meeker’s 2015 Internet Trends report, 34 percent of millennials prefer to collaborate online at work versus in person or via phone (compared to 19 percent for older generations). With remote working on the rise, messaging apps allow teams to work seamlessly and effectively.
Even before the emergence of technology, communication has been at the forefront of relationship building and business development. The changes in communication technology over the last four decades have been revolutionary. Now with more millennials in the workforce than baby boomers, the way we work and communicate with one another is changing. Ray Tomlinson’s recent passing further reminds us of how far communication has come since he founded email in 1971 and reset the standard of how we talk to each other.
Today, newer advancements like texting and messaging apps have spurred even more efficiency within workplace communication. We have come a long way since the days of written letters and memos. Even email has become a secondary form of communication in the workplace as chat platforms are taking over. In this slideshow, Kore, a bots-based messaging platform, presents milestones in workplace communication to show how it has evolved and what lies ahead for the future of work.
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The Evolution of Communication Technology
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