The Evolution of Communication Technology
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Enterprise Social Networks (2008)
Like consumer-focused social networks such as Facebook and Twitter, businesses adopted social applications for the workforce to create that same type of community and camaraderie among employees. A company’s staff is sure to have personal accounts, but businesses realized that it was necessary to have a professional version for work-related conversations. Beginning in 2008, products like Jive, Yammer and Chatter revolutionized the social aspect of business communications. The tool was designed to help organizations work more efficiently and effectively, and Chatter was noted as “the most exciting thing I've worked on in my career" by Salesforce’s Marc Benioff. In a world where email is the primary form of communication, social sites such as these provide a more casual way to communicate that doesn’t require employees to be as buttoned-up in the content they share.
Even before the emergence of technology, communication has been at the forefront of relationship building and business development. The changes in communication technology over the last four decades have been revolutionary. Now with more millennials in the workforce than baby boomers, the way we work and communicate with one another is changing. Ray Tomlinson’s recent passing further reminds us of how far communication has come since he founded email in 1971 and reset the standard of how we talk to each other.
Today, newer advancements like texting and messaging apps have spurred even more efficiency within workplace communication. We have come a long way since the days of written letters and memos. Even email has become a secondary form of communication in the workplace as chat platforms are taking over. In this slideshow, Kore, a bots-based messaging platform, presents milestones in workplace communication to show how it has evolved and what lies ahead for the future of work.
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The Evolution of Communication Technology
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