The Evolution of Communication Technology
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Texting (1999)
Since 1999 when texting gained momentum with cell phone users, it has transformed human behavior and has become a primary form of communication. It has influenced the workplace as well, and while it is widely known as a casual form of communication, the concept of texting is still seen as professional. In companies that provide corporate cell phones, texting is an even more legitimate form of communication. Aside from the standard SMS text messages, companies like WhatsApp and TigerText have emerged in recent years to offer ways for smartphone users to connect. The cross-platform approach benefits business users who may live in separate countries or are part of different networks that are not as compatible with one another.
Even before the emergence of technology, communication has been at the forefront of relationship building and business development. The changes in communication technology over the last four decades have been revolutionary. Now with more millennials in the workforce than baby boomers, the way we work and communicate with one another is changing. Ray Tomlinson’s recent passing further reminds us of how far communication has come since he founded email in 1971 and reset the standard of how we talk to each other.
Today, newer advancements like texting and messaging apps have spurred even more efficiency within workplace communication. We have come a long way since the days of written letters and memos. Even email has become a secondary form of communication in the workplace as chat platforms are taking over. In this slideshow, Kore, a bots-based messaging platform, presents milestones in workplace communication to show how it has evolved and what lies ahead for the future of work.
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