Today, newer advancements like texting and messaging apps have spurred even more efficiency within workplace communication.
Texting (1999)
Since 1999 when texting gained momentum with cell phone users, it has transformed human behavior and has become a primary form of communication. It has influenced the workplace as well, and while it is widely known as a casual form of communication, the concept of texting is still seen as professional. In companies that provide corporate cell phones, texting is an even more legitimate form of communication. Aside from the standard SMS text messages, companies like WhatsApp and TigerText have emerged in recent years to offer ways for smartphone users to connect. The cross-platform approach benefits business users who may live in separate countries or are part of different networks that are not as compatible with one another.