Today, newer advancements like texting and messaging apps have spurred even more efficiency within workplace communication.
World Wide Web (1996)
By 1996, it became obvious to most organizations that having an online presence was not optional. When people became more familiar with browsers like Netscape Navigator and the benefits of two-way online communication, this led to e-commerce, worldwide group communications and the creation of “dot-com” addresses. In 2002, Web 2.0 emerged and brought new ways of sharing and exchanging content. The boom of user-generated and user-edited websites led to service-oriented startups thriving in a newly democratized web. It was easier to search and use, and led to rapid popularization among businesses.