These guidelines can help ensure the success of your BPM implementation while minimizing the possibility of any potential setbacks.
Once BPM is implemented in your organization, the first deliverable benefits should be available soon afterward. Deliverables in BPM are a return-on-investment of the BPM implementation – not the BPM infrastructure itself. To qualify as such, it must be something other people can observe or use and it must be fully realized (not future results or speculation).