Tips designed to give IT pros a way to ensure that their networks are operating smoothly and securely while they are out of the office.
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In the ideal world, no one would call you while on vacation for something like getting the latest version of MS Office installed. Somehow, using your powers of persuasion, you'll make sure everyone understands that, and what your limits are. But, if there is a bona fide emergency, IT pros really should be available to help out, no matter what their vacation calendar says. This is especially important if they are the sole practitioner, or only have a junior administrator's help – IT pros still have ultimate responsibility and need to act accordingly.