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9 Tips for Creating Successful In-Store Mobile Experiences

  • 9 Tips for Creating Successful In-Store Mobile Experiences-

    Involve Store Associates

    Retail store employees play an important role in beacon marketing efforts. In addition to answering questions that shoppers may have about the in-store mobile experience and the technology behind it, sales associates can also promote mobile app usage and loyalty program participation. Communication and education for store associates is critical to securing their support and advocacy for your in-store mobile marketing efforts.

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9 Tips for Creating Successful In-Store Mobile Experiences

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  • 9 Tips for Creating Successful In-Store Mobile Experiences-8

    Involve Store Associates

    Retail store employees play an important role in beacon marketing efforts. In addition to answering questions that shoppers may have about the in-store mobile experience and the technology behind it, sales associates can also promote mobile app usage and loyalty program participation. Communication and education for store associates is critical to securing their support and advocacy for your in-store mobile marketing efforts.

For retailers and brands, Bluetooth beacons offer a powerful new way to engage with in-store shoppers at the precise moment they are considering a purchase. Beacon marketing campaigns have proven to have a dramatic impact on shopper behavior, with 73 percent of shoppers saying that beacon-triggered content and offers significantly increased their likelihood to purchase during a store visit.

As consumers increasingly demand seamless omnichannel shopping experiences, beacons are helping retailers and brands bridge the shopper journey across online and offline touchpoints. In addition to enriching the in-store shopping experience, beacons can also be used to generate valuable data for optimizing online and mobile marketing efforts. From powering personalized ad campaigns to delivering deep insight into customer behaviors, beacons are fast becoming an essential infrastructure component for CIOs at leading retailers everywhere.

Successfully implementing beacon technology requires a well thought-out plan and careful execution. In this slideshow, Swirl has  identified nine tips for CIOs and CMOs working together to design effective beacon programs that enhance the consumer shopping experience and drive measurable business results.