7 Ways the Internet of Things Will Impact ITSM
 |
|
|
|
||||||||||||||||||||
You've heard the hype. The Internet of Things (IoT) promises a world where virtually every object is interconnected via embedded sensors, software and electronics to collect and exchange data. Gartner predicts that, by 2020, the IoT will grow to 20.8 billion connected things with 7.2 billion of them used by businesses.
Regardless of the pace at which businesses adopt the IoT, ITSM will have to evolve to deal with IoT-driven changes such as more connected nodes, data points, and automation, all of which add complexity. In this slideshow, Ujjwal Sood, product analyst, ManageEngine, has identified seven ways in which the IoT will impact ITSM.
Ujjwal Sood is a product analyst at ManageEngine, a division of Zoho Corp. He works in the ITSM products division for the flagship product ServiceDesk Plus. He tracks emerging IT technologies and studies their impact and application in the IT service management context.
Related Topics : Blade Servers, Business Integration, Ethernet, LAN, Network Protocols
IIoT Gaining Momentum in Adoption and Results
Cost reduction has been the main driver of IIoT adoption. Other contributors are the emergence of ancillary and complementary technologies, including low-power hardware devices, the cloud, Big Data analytics, robotics and automation and smart sensors. ... More >>
Capitalizing on IoT Data: The Golden Rule for Data Success
The key to truly capitalizing on IoT data is a well-established, integrated information management strategy. ... More >>
2017 and Beyond: How Digital Innovation Will Impact the World
Digital innovation is by far the biggest influencer, changing the way we do just about everything, from shopping to communication to running a business. ... More >>
