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The Cost of Downtime

With tornadoes, floods and other natural disasters routinely making front page news, it’s little wonder that IT folks are not sleeping as soundly as they once might have. A new study involving 2,000 online interviews conducted by Coleman Parkes Research on behalf of CA Technologies finds a lot of IT downtime is still plaguing end […]

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ITBE Staff
ITBE Staff
May 24, 2011

With tornadoes, floods and other natural disasters routinely making front page news, it’s little wonder that IT folks are not sleeping as soundly as they once might have.

A new study involving 2,000 online interviews conducted by Coleman Parkes Research on behalf of CA Technologies finds a lot of IT downtime is still plaguing end users; worse yet, one-third of the survey participants did not have a disaster recovery plan in place.

As more businesses expand their reliance on IT, it’s surprising to see so much tolerance for IT downtime, especially in an era of virtualization that can minimize IT downtime, if not make it unnecessary altogether.

The Cost of Downtime - slide 1

Click through for results from a survey on business downtime, conducted by Coleman Parkes Research on behalf of CA Technologies.

The Cost of Downtime - slide 2

It’s a big number, no matter how you look at it.

The Cost of Downtime - slide 3

Finance does well, small companies suffer.

The Cost of Downtime - slide 4

545 hours is about 14 weeks of working hours.

The Cost of Downtime - slide 5

Organizations suffer 14 hours of IT downtime and nine hours of recovery time, on average.

The Cost of Downtime - slide 6

People are resilient.

The Cost of Downtime - slide 7

IT downtime is usually felt broadly, on average by 68 percent of employees.

The Cost of Downtime - slide 8

Half of respondents experience a fair amount of damage.

The Cost of Downtime - slide 9

It also damages the reputation and more of the IT staff.

The Cost of Downtime - slide 10

This will become a bigger issue in time.

The Cost of Downtime - slide 11

A third still don’t have a plan in place.

The Cost of Downtime - slide 12

Everyone sees the value of data.

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