Quality Function Deployment and Six Sigma Excerpt

Quality Function Deployment and Six Sigma Excerpt

This book chapter gives you an overview of the QFD and Six Sigma for Design methodologies can help your business deliver the products you need via the optimized processes you want.

Quality Function Deployment (QFD) techniques have helped thousands of organizations
deliver higher-quality, more user-focused product designs. Now, Lou Cohen’s classic
guide to QFD has been thoroughly updated to fully align QFD with Design for Six Sigma
(DFSS) and other state-of-the-art Six Sigma methodologies.

Revised by world-class Six Sigma expert Joe Ficalora and his team at Sigma
Breakthrough Technologies, this new edition’s up-to-date perspective on QFD reflects
dozens of successful Six Sigma and DFSS deployments. They offer a start-to-finish
methodology for implementing QFD, and systematically illuminate powerful linkages
between QFD and Six Sigma, DFSS, Marketing for Six Sigma (MFSS), and Technology for Six
Sigma (TFSS). An expanded, start-to-finish case study demonstrates how QFD should
function from all angles, from design and marketing to technology and service.

Learn how to:

• Identify the roles and advantages of QFD in today’s global business
  environment
• Understand every element of the House of Quality (HOQ)
• Use QFD to drive more competitive product and service development
• Move from the processes you have to the processes you want

This excerpt comes from the first chapter (“What are QFD and Six Sigma?”) of
“Quality Function Deployment and Six Sigma: A QFD Handbook” by Joe Ficalora and Louis
Cohen.

The attached Zip file includes:

• Intro Page.doc
• Cover Sheet and Terms.pdf
• Quality Function Deployment and Six Sigma Excerpt.pdf