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B2B E-Commerce Looks More Like B2C Everyday

It was only a matter of time before the technology advances in business-to-consumer e-commerce sites found their way onto business-to-business sites. Two new surveys of 430 B2C e-commerce professionals and 160 B2B e-commerce professionals, conducted by Endeca, a provider of e-commerce software, find that technology trends such as personalization and search engine optimization (SEO) are […]

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ITBE Staff
ITBE Staff
Feb 9, 2011

It was only a matter of time before the technology advances in business-to-consumer e-commerce sites found their way onto business-to-business sites.

Two new surveys of 430 B2C e-commerce professionals and 160 B2B e-commerce professionals, conducted by Endeca, a provider of e-commerce software, find that technology trends such as personalization and search engine optimization (SEO) are increasingly part of the B2B e-commerce mix.

In fact, as time goes on, the only thing that may distinguish one e-commerce site from the other is the type of customer it addresses.

B2B E-Commerce Looks More Like B2C Everyday - slide 1

Click through for results from Endeca Technologies on B2B e-commerce trends.

B2B E-Commerce Looks More Like B2C Everyday - slide 2

Improvements across the board.

B2B E-Commerce Looks More Like B2C Everyday - slide 3

Improving the experience tops the list.

B2B E-Commerce Looks More Like B2C Everyday - slide 4

Most are in agreement.

B2B E-Commerce Looks More Like B2C Everyday - slide 5

Website technology investment came in a strong second.

B2B E-Commerce Looks More Like B2C Everyday - slide 6

Online surges.

B2B E-Commerce Looks More Like B2C Everyday - slide 7

Personalization and search engine optimization (SEO) top the list.

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