Just about every IT organization these days is struggling with how to become a digital enterprise. There’s no doubt that a raft of digital technology advances makes it possible for organizations to get closer to their customers than ever, but most IT organizations are fairly challenged when it comes to acquiring, deploying and managing the array of IT products and services required to drive digital services.
With that issue in mind, BMC Software announced today its BMC Digital Enterprise Management initiative around which it will align existing and forthcoming products and services. The areas of focus span four “disciplines,” including:
- Digital Service Management
- Digital Enterprise Automation
- Digital Service Assurance
- Digital Infrastructure Optimization
BMC Software CEO Bob Beauchamp says BMC will continue to offer individual products and services, but customers should also expect to see the company crafting more integrated offerings that span multiple products and services across these four segments. The goal is to make it simpler to discuss with C-level executives what it takes to deliver a digital services, says Beauchamp. In fact, a new survey released today by BMC finds that about a third of the senior IT leaders said that when it comes to making the IT transformation required to support digital services, they were already behind schedule. Beauchamp says a big reason for that is that acquiring all the technologies to support those services is too complex.https://o1.qnsr.com/log/p.gif?;n=203;c=204663295;s=11915;x=7936;f=201904081034270;u=j;z=TIMESTAMP;a=20410779;e=i
Beauchamp says one of the things that will differentiate BMC most is that its products and services reach everything from mobile devices to mainframes. As such, it’s one of the few vendors that can provide a portfolio of tools that can manage all the systems a digital service is likely to touch.
It remains to be seen how much the emergence of a digital service economy will transform the way enterprise IT is managed. But, most senior business executives are probably looking to make this transition sooner rather than later. So, the pressure on IT organizations to rapidly evolve their IT operations has probably never been greater.