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There was plenty of cool technology at Dell Technologies World, but what was most interesting was the company's engagement in pressing issues and its empathy.

Business processes remain focused on spreadsheets, so low-code options are sprouting up to make them easier to use and develop.

Everyone wins when a company is rated a great place to work - especially in a pandemic.

Payment processes are another issue being changed by the pandemic, as remote accounting teams can't function with legacy apps.