Kim Mays

The Best Social Media Management Software Earlier this year, Facebook reported having 30 million active small to midsize (SMB) accounts, which it followed up by sponsoring Facebook Fit events to help those small businesses more efficiently use its tools for marketing. And the ongoing LCM 18 study by BIA/Kelsey has shown that 20 percent of […]

Companies that provide technology-based services to internal or external clients rely on their IT team for more than the usual enterprise IT organization. Often, these IT teams keep company systems going, but also must have superb customer service, up-to-the-moment knowledge of new technologies, and keen tech engineering skills. And to keep the team on track, […]

Twenty-Five Back-to-School Gadgets You May Just Want for Yourself As I wrote back in August, Staples and Fundable joined together to launch a contest for up-and-coming startups to put forth their best products for consideration. The small businesses presented their innovative products to the public for voting in this Crowd2Shelf competition. The winning product(s) will […]

Top Issues Affecting SMB Employees Today Soon small to midsize businesses (SMBs) in the UK will be able to hone their digital technology skills via a technology “roadshow” from Virgin Media Business. The tour is called the Big Digital Skills Hub and it will begin in October. According to a recent survey by Virgin, SMBs […]

How Poor Website Performance Impacts Revenue According to Farbod Shoraka, co-founder and CEO of BloomNation.com, the initial funding for his business came from poker winnings. So it’s not as surprising that the business, which allows customers to order hand-crafted floral arrangements directly from local artisans in major cities, took another risk by jumping on the […]

Eight Technologies Necessary to Boost Revenue and Market Share Dwolla announced that it has raised $9.7 million in funds to help it expand its services. The small company hopes to help businesses (and consumers) do away with the banking paper trail by providing a “scalable, global payment network” that uses a cheaper pricing model for […]

Often the task of training new employees or fielding questions about new software falls on the IT department. Though most IT staff is up to the task, it can take time away from their other daily job details. Plus, creating a training guide can take up even more precious office time. To help make this […]

Nine Everyday Processes That Aren’t Paperless Yet, But Should Be I recently came upon an interactive infographic that explains ways that companies (and employees) can avoid using paper at work. Though many offices now do most things digitally, many also still have a trail of actual papers to be filed, recycled and stored. Some of […]

Mix of IT Initiatives Offer Compelling, Immediate Savings for Federal Agencies Back in August, the Small Business Administration (SBA) announced that it would receive public commentary via the Federal Register website on a proposed new policy that would allow large enterprises that pose as small businesses in order to defraud the government into awarding them […]

Six Tips to Help Small Businesses Drive Loyalty On an infographic from SmallBizTrends that was created by Vertical Response, I read a factoid that said 84 percent of all email sent is spam. After looking into my own Gmail inbox, I believe that to be true. My Promotions folder is overflowing with mostly unread emails […]

Any IT leader or decision maker can attest to the fact that entering into negotiations on tech equipment and software is a treacherous venture. Of course, the salespeople are out to make the most money for their companies. The negotiators are looking for the best prices on technologies their business needs to be competitive. The […]

Top Five Ways to Keep Your Data Safe After reading several blogs and articles this week, I’ve learned that many small to midsize businesses (SMBs) tend to learn as they go—especially when it comes to technology. And often, those lessons can be costly. In a LinkedIn Blog written by Boost IT CEO Russell Shulin, I […]