ITBE Staff

‘Social Media for Trainers’ Excerpt This book chapter illustrates how trainers can host online courses and stay in touch with learners and target groups using popular social media networks such as Facebook and LinkedIn. Aimed at broadening the reach and increasing the impact of training, Jane Bozarth’s “Social Media for Trainers” provides a how-to resource […]

Although there are very few private cloud computing deployments in production, new survey data from the VMworld 2010 conference suggests that that the number of IT organizations planning on building their own private clouds is a lot higher than most people might think. Virtual Instruments, a provider of tools for optimizing I/O performance in virtual […]

E-mail Archiving Appropriateness Assessment Tool There are several approaches to compliance that may not involve systematic archiving of all your company’s e-mail. This speadsheet-based tool will help you evaluate various options for cost and effectiveness. E-mail archiving is not the only solution for compliance, retention and performance issues. Based on answers to a series of […]

Increasingly, computer users interested in convenience and mobility are accessing the Internet wirelessly. Today, business travelers use wireless laptops to stay in touch with the home office; vacationers beam snapshots to friends while still on holiday; and shoppers place orders from the comfort of their couches. A wireless network can connect computers in different parts […]

Much has already been written about the Apple iPad and its suitability — or not — in business. As with every tool, a proper evaluation considers both its strengths and weaknesses. To help businesses that are considering integrating the iPad into their workflow, Paul Mah has highlighted five factors. Click through for five factors that should […]

A new study from the University of Texas, sponsored by Sybase, finds that even a minimal effort to improve data usability can have a massive impact on revenue. The study of 150 Fortune 1000 companies finds that those organizations that invested in improving the accessibility and quality of the information in their IT systems saw […]

Software Installation Policy Template This template will help you craft a common-sense policy and installation procedure to govern what types of software finds its way onto end-user devices, heading off potential compliance and security issues. Certain types of software can open significant security holes in the enterprise network. As a result, a critical weapon in […]

The key to a good social-media policy is finding the right balance for your company. That'll likely depend a lot on your specific corporate culture and your industry. It's safe to say a lot of companies won't be comfortable with Zappos' seven-word policy: Be real and use your best judgment. But many will find social-media […]

While the majority of IT organizations today are well into phase one of virtualization that is typically defined as deploying virtual servers to run non-essential applications, resistance to virtualization among owners of mission-critical applications has been stiff. That resistance may finally be softening as more application owners realize that many mission-critical applications can run as […]

Policy for Social Networking and Other Web-based Communications Create a social networking policy to assist you in keeping online communication on behalf of the organization in compliance with existing standards and applicable laws, as well as distinguish employees’ personal online activities from professional communications. The Sutter Health network believes that participation in online communities can […]

While some consumers find unsolicited commercial email – also known as “spam” – informative, others find it annoying and time consuming. Still others find it expensive: They’re among the people who have lost money to spam that contained bogus offers and fraudulent promotions. Many Internet Service Providers and computer operating systems offer filtering software to […]

CRM Request for Proposal Template CRM means many things to many people. Use this CRM RFP template to create a customized RFP to meet your organization’s CRM software acquisition needs. Customer Relationship Management (CRM) is one of those terms that have become a catch-all for any number of software programs that assist in customer-facing activities. […]