ITBE Staff

The challenge in supporting business executives in small to medium-sized business environments is that while they are extremely dependent on IT, most of them have no idea what IT can do for them. Here’s a quick look at what the average business executive does and does not know about IT, including some of their more […]

It’s that special season again: the season of crowded stores, whiny kids, irritable customers, and stressed-out employees. If you’re a business owner—in any industry but especially in the retail segment—the holidays are a precarious time. When fuses are short and wallets are shrinking, customers expect great service, says author Maribeth Kuzmeski. Fail to provide it, […]

Most people resolve to do something better in 2011, and IT is no exception. Here's a list of suggestions from Bomgar, a provider of IT service desk software, on what internal IT organizations should be concentrating on in 2011 to better serve the business.   Click through for 10 resolutions Bomgar suggests your IT service […]

Job Description: LAMP/Web Developer The Linux-Apache – MySQL-Perl/PHP/Python stack has become essential in developing open source Web sites and applications. This job description will help you evaluate candidates for your next LAMP developer. This IT download is a typical job description for a back-end Web Developer with experience creating application and Web servers using the […]

Microsoft Excel 2010 Reference Guide The venerable spreadsheet application has added new functionality in it Excel 2010 edition, including mobile applications and new visual analytic tools. This quick guide will get your users up to speed on the latest version of Excel. Excel is a spreadsheet application written and distributed by Microsoft. Excel was the […]

The data management discipline known as data integration (DI) has undergone an impressive expansion over the last decade. Today it has reached a critical mass of multiple techniques used in diverse applications and business contexts. Vendor products have achieved maturity; users have grown their DI teams to epic proportions; competency centers regularly staff DI work; […]

The Independent Oracle Users Group (IOUG) has published the results of a study on cloud adoption and, to no surprise, the enterprise loves the cloud. The study, which polled 267 IT technology professionals and data managers – all of whom are Oracle users and members of the IOUG – looked at their adoption of cloud […]

Job Description: Senior Security Engineer For an organization-wide security program to be effective, first it must be carefully engineered. This job description will help you evaluate candidates for the vital position of Senior Security Engineer. The attached document is a typical job description for a Senior Security Engineer. Senior Security Engineers design, implement, and tightly […]

How do you and your list of certifications stack up in other countries? Do you know what you’re missing if you want to be valuable in Seoul or London? How are Americans and their training perceived elsewhere? If you ever want to live overseas, these are questions you have to ask. There are enough (bad) […]

Microsoft Outlook 2010 Reference Guide The latest edition of Outlook offers improved conversation tracking and tie-ins to social media platforms, as well as Microsoft Exchange Server. This quick guide will help you users take control of this powerful functionality. Microsoft Outlook is a personal information manager from Microsoft. Although often used mainly as an e-mail […]

It's no surprise that the amount of digital data is expanding exponentially, and will continue to do so. Experts have talked about it, and we have reported it, for years now. Unfortunately, according to a recent study conducted by the Compliance, Governance and Oversight Council, companies aren't getting better at managing the information they have. […]

Job Description: Voice/IT Infrastructure Engineer Modern voice technology offers cost-savings and a wide range of presence and other features. But it requires a hardy network to maintain QoS. This sample job description will help you evaluate VoiP and other voice technologies This IT Download is a typical job description for a Voice/IT Infrastructure Engineer. Voice/IT […]