Salesforce recently released its latest CRM solution, Desk.com Business Plus, which helps SMBs provide flexible, personalized service with a focus on growth. More >
Leyla Seka, vice president and general manager for Desk.com at Salesforce, says the Desk.com Business Plus edition provides service managers with more granular control. More >
While plug-and-play applications may be in our future as more SaaS providers embed integration technology into their applications, it's not yet a reality in most cases. More >
Snowflake Computing CTO Benoit Dageville says the SQL-compatible Snowflake Elastic Data Warehouse is designed to support both structured and semi-structured data. More >
Good Technology CEO Christy Wyatt says initially it was relatively simple to extend the application programming interfaces (API) exposed by Apple to deliver simple notifications to the Apple Watch. More >
Try keeping up with the relative merits of different approaches to development, emerging ways of customizing apps based on data gathered about the device’s user and, as always, the status of security. More >
Planview Senior Vice President of Management Louise Allen says enterprises and small teams are realizing how much collaboration is falling through the cracks.More >
Time management expert Edward Brown explains the various types of interruptions experienced on the job and how they affect the work day.More >
A spokesperson from Kromtech Alliance explains how MacKeeper ended up with a tarnished reputation and what the company is doing to fix it.More >
Five technology and operational trends that will help corporate IT organizations deliver better business outcomes via the optimal use of technology.
LastPass has been breached. Again. For at least the third time now since 2011. At what point is something an anomaly and at what point is it a trend?
According to a new analysis of Dice salary data, the need for security professionals has translated into salaries for certain tech professionals that greatly exceed the baseline for tech-pro salaries.
While plug-and-play applications may be in our future as more SaaS providers embed integration technology into their applications, it's not yet a reality in most cases.More >
Microsoft Project 2013 is a project management software program that helps you plan projects and keep them on track, no ma...
Microsoft PowerPoint 2013 is a slide-based presentation software that helps you show your information in a organized, visu...
Chapter 2 provides an introduction to the role CRM systems play in an organization, examines the anatomy of a CRM system a...
This document analyzes approaches to identity management for public safety networks in an effort to assist individuals dev...