For all the hand-wringing, it seems apparent that the cloud will eventually emerge as the dominant form of IT through attrition.More >
Overall, the study found that compliance is taking on a more significant role across organizations – moving beyond traditional archiving and e-discovery efforts, to add value to sales and marketing, HR, risk assessment and cybersecurity.More >
Quick, name a horrible boss you've had (or have). Unless you've yet to hold a job, it's unlikely that you had any trouble bringing a name or two (or.... More >
Many organizations have application development backlogs, so IBM joined Ionic to help reduce that backlog using tools that are inherently cross.... More >
Enterprise software development is a massive undertaking. Yet, surveys show that more than half of businesses are flat-out terrible at getting users.... More >
This excerpt examines program leadership and the role it plays as a critical success factor for facilitating work integration, stakeholder engagement, objective alignment, organizational change readiness, and benefits realization.
The Integrations Manager will oversee integrations with clients, inventory/publisher partners, data partners and others.
This chapter excerpt provides an availability primer and details the reasons why you need to be concerned with high availability.
Microsoft PowerPoint 2013 is a slide-based presentation software that helps you show your information in a organized, visual manner for easier understanding.
Chapter 2 provides an introduction to the role CRM systems play in an organization, examines the anatomy of a CRM system and the type of CRM systems available, and looks at the CRM's role as keeper of customer knowledge assets.