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Reimagining Business and Tech in the Digital Age

The digital transformation process is sparking significant changes in the way organizations hire, work and measure success, especially in IT.

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Improving Business Productivity Through PDF Technology

PDF done right can touch every employee, while bringing a host of productivity and collaboration benefits to bear.

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SMBs: 5 Tools for Laying the Groundwork for Benchmarking Success

One of the most transformative opportunities for your SMB lies in data analytics and metrics, both its own and those of your competitors.

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10 Steps to Smarter IT Ticket Management

Even small changes can have a big impact on the success of managing IT tickets. Here are 10 steps organizations can use to keep their help desk from spinning out of control.

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2016 Cloud Security Trends: Confidence on the Rise

Cloud security is no longer seen as such a vulnerability and businesses in every sector are now confidently adopting the technology despite the sensitive nature of the information they hold.

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8 Major Incident Management Trends Worth Noticing

Survey results suggest management may be placing more emphasis on being kept informed during an event than on ensuring timely resolution.

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IT Downloads

Checkbox1 National Checklist Program for IT Products – Guidelines for Checklist Users and Developers

This document makes recommendations for how users and developers should select checklists from the NIST National Checklist Repository, evaluate and test checklists, and apply them to IT products.

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Healthcare02 Health Attitude: Unraveling and Solving the Complexities of Healthcare

In this excerpt, Dr. John R. Patrick explores how cultural attitudes toward consumer-initiated health care are changing and how technology is enabling this transition.

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IT_Man57 Agile for Project Managers

The excerpt focuses on the importance of stakeholder engagement in the agile project, an essential practice that ensures a successful product delivery.

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Security73 Guide to Application Whitelisting

This publication is intended to assist organizations in understanding the basics of application whitelisting. It also explains planning and implementation for whitelisting technologies throughout the security deployment lifecycle.

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Security29 Security of Interactive and Automated Access Management Using Secure Shell (SSH)

This publication assists organizations in understanding the basics of SSH interactive and automated access management in an enterprise, focusing on the management of SSH user keys.

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