GSRs have the potential to increase your click-through rates, bring down cost-per-click (CPC) rates and add trustworthiness to the text ads.
Zero in on Customer Service
Regardless of your efforts, customers will not leave positive reviews if they have a negative experience with your brand. If you want written, positive testaments, give your customers a great selection of products and an easy platform to purchase them on.
An eConsultancy report found that 83 percent of shoppers need some form of customer support during their online shopping journey, so be sure your customer support line is always available and that the agents are able to fix any problem that may arise. Creating a positive buying experience throughout every stage of the customer journey will turn one-time customers into brand ambassadors who will be more than willing to leave a positive review.