Limited Capacity and Scalability
The good news is your company is growing. The bad news is, when this happens, many businesses outgrow their infrastructure and require a system that can handle the added call volume, extensions, and data being passed across the network. Adding new office locations can be a nightmare with a traditional system, as equipment is required in every new building location. With VoIP, because employees are all on the same IP network, no additional hardware needs to be installed at each location — saving businesses time and money. With a traditional PBX, adding additional lines for employees can take several weeks to install; with VoIP, the process takes minutes. This growth support works both ways with VoIP, so if your business has a tough year and your capacity needs shrink, you can remove lines and only pay for the extensions and minutes you use.