Despite their importance, many SMBs let their tech solutions languish and turn into outdated relics that can't offer the necessary speed, collaboration and functionality for the modern user or customer.
Mobile Access
Your staff must have mobile access to solutions.
Employers need to first accept that staff members will access company systems through their personal devices. So, they can provide them with workplace mobile devices and/or teach staff safety and usage protocols for their own devices. Work in 2015 is inherently mobile, and SMBs should lean toward platforms that allow full functionality when accessed through phones or tablets. Data within those platforms should be seamlessly flowing through desktop and mobile applications. If you have a platform that is desktop-only, you are sabotaging workplace productivity.