Unified Communications Heads Mainstream

1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10
Previous Unified Communications Heads Mainstream-1 Next

Click through to see results of a study by Plantronics.

The telecom equipment vendors are saying it, the videoconferencing vendors are saying it, and now the headset manufacturers are saying it: Demand for unified communications is heating up.

A recent survey from headset vendor Plantronics confirms that companies are implementing or seriously considering implementing unified communications solutions for their employees, starting with desktop videoconferencing. The Plantronics UC Gatekeeper Study revealed that among integrated unified communications-related applications, videoconferencing is the top application that Fortune 1000 companies plan to integrate within two years. More than half the respondents – 52 percent – already have audioconferencing capability.

Other takeaways from the survey, which polled 345 IT and business decision-makers in the Fortune 1000 about their plans for unified communications:

  • Only 2 percent have no plans to implement unified communications;
  • 66 percent of employees will have desktop videoconferencing within two years;
  • 61 percent of remote workers and 56 percent of contact center workers believe that quality audio is critical to a positive unified communucations experience.

That last point is why Plantronics is making noise (pardon the pun) in unified communications. The company believes so much in the opportunity that it has rolled out a new program for its IT services partners that focuses solely on unified communications.

This survey is one way the company can show its partners – and its customers – that the future of communications is unified. Not that respondents of this survey would need proof.

Would your company benefit from implementing a unified communications solution? Send me a message and let me know if this survey – and the others like it – are real barometers of the business climate, or if they’re still smoke and mirrors.


Related Topics : Technology Markets, Contact Center Solutions, Innovation, Startups, Unified Communications

More Slideshows

TataCommunicationsUCAdoptionIssues0x 4 Issues Companies Should Address Before Adopting a UC Platform

Before achieving success with a UC platform, companies must know what platform is best and how to bring the system into the culture of their company. ...  More >>

CallCenter3-290x195 Seven Tips for Choosing a Business Phone Service

As companies broaden their global reach, an important consideration is staying connected with partners and customers. Here are seven key tips to consider when choosing a new service for your organization. ...  More >>

mobile42-190x128 Five Ways Unified Communications Keeps Pace with Your Business

With the appropriate planning and right solution, a communications system can deliver powerful, customer-centric functionality with the flexibility needed to keep up with change. ...  More >>

Subscribe Daily Edge Newsletters

Sign up now and get the best business technology insights direct to your inbox.