Project management offices (PMOs) must operate in such a way that they demonstrate that they can support and add to the wider organization and its strategic goals.
Bottom Line Reports
Provide senior managers with simple, unambiguous information.
PMOs are routinely perceived as failing to provide the kind of data that senior managers want. This leads to a disconnection between expectations and perceived reality. PMOs need to shift from a belief that "the more detail we give, the better" to an iterative evolution of reporting that provides leaders with the kind of information that supports them in their role. For time-starved senior managers, short, precise and informative reporting is most effective. These are busy people who want the "bottom line" — they expect the PMO to work with them to identify and provide this information.