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Five Important Lessons from Recent Data Breaches

  • Five Important Lessons from Recent Data Breaches-

    Send clear messages

    Consider communications to potential victims with great care. Target made yet another egregious error by notifying customers of the breach via poorly considered, suspicious-looking email communications. The email included a suspicious sender with the address: TargetNews@target.bfi0.com instead of @target.com. Plus, it directed users to click on a link for additional details on the monitoring. The bizarre “bfi0” in the subdomain suggested nothing official to differentiate it from phishing and malware-laden emails sent by scammers following such corporate data breaches; scammers often make subtle tweaks. Because the notice was delivered via email and since it originated from a suspicious email address, the original message ended up in junk mail boxes.

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Five Important Lessons from Recent Data Breaches

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  • Five Important Lessons from Recent Data Breaches-3

    Send clear messages

    Consider communications to potential victims with great care. Target made yet another egregious error by notifying customers of the breach via poorly considered, suspicious-looking email communications. The email included a suspicious sender with the address: TargetNews@target.bfi0.com instead of @target.com. Plus, it directed users to click on a link for additional details on the monitoring. The bizarre “bfi0” in the subdomain suggested nothing official to differentiate it from phishing and malware-laden emails sent by scammers following such corporate data breaches; scammers often make subtle tweaks. Because the notice was delivered via email and since it originated from a suspicious email address, the original message ended up in junk mail boxes.

With another security incident making recent headlines, we're looking at five major data loss events in the past month alone. In looking at the responses of Target, Neiman-Marcus, Michaels, Coke and others, companies can learn a lot from how other organizations respond to data breaches - and implement better practices.

This slideshow features five important lessons learned and key takeaways from recent data breaches for businesses that want to protect themselves from similar disasters, as identified by Mark McCurley, senior information security advisor of IDentity Theft 911, a leading provider of personal-touch identity management solutions, identity theft recovery services, breach services and data risk management solutions for businesses.