Bluelock
Bluelock provides Disaster Recovery-as-a-Service for complex environments and sensitive data to help companies mitigate risk with confidence. Bluelock supports unique requirements such as multi-tiered recovery, mixed configuration environments with physical and virtual machines and complex security requirements. Bluelock is well known for its Recovery Assurance™ program, which incorporates deliberate processes and services designed to ensure that clients are completely confident that their disaster recovery plan will work when needed.
Strengths:
- Bluelock has strong professional services and robust on-boarding, training and runbook development processes, which are demonstrated through its Recovery Assurance Program.
- Bluelock offers DRaaS solutions designed specifically for sensitive data and compliance (HIPAA/HITECH).
- Its client portal, Bluelock Portfolio, allows clients to track and manage service costs, resources and RPO realization.
- Bluelock has experience with hybrid recovery configuration (virtual and physical machines) support and experience managing large enterprise recovery configurations.
Bluelock dominates in client satisfaction within the DRaaS industry with a Net Promoter Score of 81 (a score of 50 is considered world-class) and is also recognized by Gartner as a "Visionary" in the Magic Quadrant for Disaster Recovery as a Service.