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4 Issues Companies Should Address Before Adopting a UC Platform

  • 4 Issues Companies Should Address Before Adopting a UC Platform-

    All-in-One Systems

    One way to control the complexity is by utilizing an all-in-one system. An all-in-one system can be used on its own to support voice communications, conferencing, file sharing and other UC solutions you already utilize. Additionally, these systems can also be used as a private branch exchange (PBX) replacement. With some additional equipment and system configuration, full PBX functionality, including connection to the outside telephone network, is possible. This would add to the other numerous UC solutions these platforms guarantee. By utilizing this kind of platform, not only will your company save costs and streamline support, but it should also help reduce complexity and increase employee productivity.

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4 Issues Companies Should Address Before Adopting a UC Platform

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  • 4 Issues Companies Should Address Before Adopting a UC Platform-3

    All-in-One Systems

    One way to control the complexity is by utilizing an all-in-one system. An all-in-one system can be used on its own to support voice communications, conferencing, file sharing and other UC solutions you already utilize. Additionally, these systems can also be used as a private branch exchange (PBX) replacement. With some additional equipment and system configuration, full PBX functionality, including connection to the outside telephone network, is possible. This would add to the other numerous UC solutions these platforms guarantee. By utilizing this kind of platform, not only will your company save costs and streamline support, but it should also help reduce complexity and increase employee productivity.

Unified communications (UC) services pull together a variety of communication platforms that can help organizations become more productive by offering frictionless access to the right information, in the right context, and at the right time. Enterprises are utilizing these platforms more than ever. In fact, according to a report by Osterman Research, UC adoption will continue to rise over the next couple of years. Today, 45 percent of users touch a UC system, whereas Osterman expects that number to rise to 68 percent in 2017.

With this growth, there is an essential need to develop and maintain viable solutions for the industry. Before success with a unified communication platform, companies must know what platform is best and best practices to enforce these systems into the culture of their company. To help with this issue, Tata Communications shares four things every company should think about before and while installing a unified communications system.