Job Description: Telecom Analyst

    Job Description: Telecom Analyst

    Telecom Analysts help maintain and evaluate your communications systems and contracts for value and cost-efficiency. This sample job description will help you find the best candidate for your next Telecom Analyst hire.

    The attached document is a typical job description for a Telecommunications Analyst. The accompanying document was provided by IT Staffing and Tech Recruiting firm G.1440.

    Key skill sets to look for in a Telecom Analyst include:

    • Working knowledge of Call Center environment is essential.
    • Working knowledge of SQL Server 7.0, SQL and Cisco is preferred.
    • Strong analytical, reasoning and organizational skills are essential.
    • Knowledge of Call Manager, Unity Voice Mail, ICM systems management and IP technology is preferred.
    • Ability to establish and maintain effective work relationships with all levels of personnel both internally and externally: e.g. leadership, executives, clients, vendors and agencies.
    • Ability to maintain the confidentiality of information is essential.

    The attached Zip file includes:

    • Intro Page.doc
    • Telecom Analyst.doc

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