Job Description: Engagement Manager

Job Description: Engagement Manager

This sample job description outlines the core job qualifications and responsibilities for an Engagement Manager, including acting as the customer’s point of contact as it relates to technology and product solution engagement.

The attached document is a typical job description for an Engagement Manager and was provided by IT Staffing and Tech Recruiting firm G.1440.

The Engagement Manager is responsible for exceeding client expectations through superior implementation, delivery and management of technology products and solutions. Additional responsibilities include:

• Maintain contact and communication with all project team members and other participants to ensure conformance with requirements of each project(s) and client user expectations.
• Implement strong program management practices (change requests, issue management, risk management and decision tracking) and contribute to standard client implementation methodologies and management best practices.
• Assist sales team during opportunity assessment and proposal phases of the service delivery process, particularly as it relates to deployment approach, timeline and deliverables.

Engagement Manager Job Description Files Include:

• Intro Page.doc
• Engagement Manager.doc