ITIL Easy Explanation Fact Sheet
The challenges and opportunities organizations face change over
time, requiring them to continually learn and adapt. Successful
changes gradually become best practices. These then become good
practices, then commodities, accepted principles, then regulatory
requirements. What was once a distinctive characteristic of an
organization becomes ordinary and taken for granted by customers.
Therefore, it’s vital to seek new ways to improve and differentiate
the company from the alternatives through innovative science,
operating models and process. The Information Technology
Infrastructure Library Volume 3 is a growing body of knowledge; the
library strengthens and extends the body of knowledge to cover new
challenges and opportunities confronting company leaders. The
following document explains the facts of ITIL.
The attached Zip file includes:
- Intro Page.doc
- ITIL Easy Explanation Fact Sheet.pdf