Technical Evaluation, Testing, and Validation of the Usability of Electronic Health Records

725 MB | 3 files | null PDF

This document provides the empirical rationale for critical patient safety-related usability guidelines for standardization of EHRs.

IT Download image

This document provides the empirical rationale for critical patient safety-related usability guidelines for standardization, as well as requirements for validation testing to ensure safety-enhanced design. These standardization guidelines are targeted at eliminating ‘never events’ and associated patient harm by proactively addressing and mitigating the root causes of use errors from EHR design and implementation elements, as characterized in our framework on the relationship between usability and patient safety (NISTIR 7804).

Requirements for validation testing are instantiated through realistic use cases that can be applied during design and evaluation of Electronic Health Record (EHR) systems and for user performance testing. The ultimate goal is to drive and empower effective and safe human performance in the use of EHRs. The objective of this research is to enhance safety-related usability with empirically derived guidance in order to improve the effectiveness and efficiency of EHRs by eliminating or reducing the most critical and likely causes of patient harm from mistakes and errors in interaction.

This research drew upon five different methods of empirical human performance data collection, using crosscutting analytic methods, with a diverse set of analysts from different disciplines, backgrounds, and perspectives. Researchers applied this mixed method approach in order to capture user expectations, knowledge, and outcomes regarding EHRs. Multiple forms of data were collected from a variety of user types, allowing for a comprehensive view of EHRs. Two large, multi-hospital healthcare systems in the U.S. served as sites for most of the data collection, including observations and interviews. Data collection included: 1) an online survey; 2) site observations; 3) follow-up interviews with users; 4) usability testing of five different EHRs; and 5) expert reviews of the same EHRs. Research results demonstrate strong congruence among the data, methods, and the analysts.

The attached zip file includes:

  • Intro Page.pdf
  • Terms and Conditions.pdf
  • UsabilityOfElectronicHealthRecords.pdf
IT Downloads help you save time and money while executing essential IT management tasks. Download this useful resource now and put it to work for your business.
Related IT Downloads

Compliance2 Building a GRC Program: Assessing Stakeholder Needs and Readiness

This table outlines the top needs of each stakeholder group that can help guide your conversations on priorities and needs for the GRC program. ...  More >>

Money3 PCI Compliance: The Definitive Guide

In this excerpt from chapter 20, the author briefly discusses the challenges and success factors that the organization must be aware of to maintain compliance and achieve optimum information security for the enterprise. ...  More >>

'Data Governance: Creating Value from Information Assets' Excerpt

Addressing the complete life cycle of effective data governance — from metadata management to privacy and compliance — this book provides business managers, IT professionals and students with an integrated approach to designing, developing and sustaining an effective data governance strategy. ...  More >>

Subscribe Daily Edge Newsletters

Sign up now and get the best business technology insights direct to your inbox.